Shipping Policy
At One World Outlet, we prioritize swift and attentive service for our valued customers, aiming for prompt order processing and delivery in a timely manner. Please review our shipping policy to ensure a smooth shopping experience.
Our typical order processing time ranges from 30 minutes to 48 hours.
SHIPPING RATES AND TIMELINES
The shipping fee is calculated based on your delivery location and the weight of the product. You will see the shipping fee displayed at the checkout before completing your order, allowing you to understand the total cost of your purchase. Once the payment is finalized, no additional fees will be charged by us.
We appreciate your loyalty! For all orders exceeding $80 (USD), we offer free standard shipping, applicable to orders shipping to all countries.
For orders below $80 (USD), you can see rates below:
Asian countries (Hong Kong SAR, Japan, Malaysia, Singapore, South Korea)
| Standard International [8-14 business days] | $80 and above | FREE |
| Standard International [8-14 business days] | 0kg–1kg | $11.95 USD |
| Standard International [8-14 business days] | 1.001kg–2kg | $29.95 USD |
| Standard International [8-14 business days] | 2.001kg and up | $49.95 USD |
Other countries (Australia, Austria, Belgium, Brazil, Canada, France, Germany, Italy, Mexico, Netherlands, New Zealand, Poland, Portugal, Saudi Arabia, Serbia, Spain, Switzerland, United Arab Emirates)
| Standard International [6-10 business days] | $80 and above | FREE |
| Standard International [6-10 business days] | 0kg–1kg | $19.95 USD |
| Standard International [6-10 business days] | 1.001kg–2kg | $39.95 USD |
| Standard International [6-10 business days] | 2.001kg and up | $59.95 USD |
Please note that 6-10 business days is an estimate, and actual delivery timeframes may vary depending on customs procedures and other factors in your destination country. In some cases, delivery may take up to 21 business days or longer.
*Customers are responsible for any customs duties, taxes, or import fees that may apply in their respective countries.
CANCELLATIONS AND ORDER/SHIPPING ADDRESS CHANGES
If you wish to change or cancel your order, kindly get in touch with us promptly. After submitting your order you have 30 minutes to cancel it or change the delivery address by contacting us via email at support@oneworldoutlet.com or phone number: (989) 342-3244
Once your order has entered our warehouse processing phase, we regret to inform you that no further alterations can be accommodated.
Please be aware that orders that have already been prepared for shipment or have been dispatched are ineligible for cancellation.
We will inform you about the outcome of your request or provide any additional instructions and guidance through email within 24 hours of your request.
TAX AND IMPORT DUTIES
Please be advised that as the seller, we do not cover any associated taxes, import duties, or any other supplementary expenses that may arise in connection with your order. These additional costs, if applicable, are the sole responsibility of the buyer and must be settled in accordance with the regulations and requirements of the relevant authorities or jurisdictions. We recommend that you familiarize yourself with the tax and import duty policies in your specific location to ensure compliance and avoid any unforeseen expenses
CUSTOMS & REGULATIONS
It is your responsibility to ensure compliance with your local postal regulations regarding restricted items, as we cannot assume liability for any items that may be declined entry into the destination country.